Our Team

Lauren Kropp

Managing Director and Consulting Manager

(Cert 1v training & assessing)

When it comes to Property Management systems, procedures and trust accounting, Lauren Kropp is at the forefront. Lauren has over 20 years’ experience in all facets of Real Estate business operations including specialising in temporary recruitment for the industry.

Her understanding of Real Estate business operations ventures further than just managing people, properties and accounts. Lauren also excels in systems and procedural support. For many years she worked as a Product Manager for a leading trust account software company where she was a key player in the development, enhancement and marketing of its real estate program together with a subsequent role providing system support and national training for clients and their staff.

Lauren has a wealth of experience in the real estate industry, including property management, management rights, office administration, business and trust accounting, human resources, payroll, accounts receivable and payable, operations management and rent roll acquisitions.

Real Strategix is now in its sixth year of operation with Lauren at the helm. Her passion for the industry and ability to assist individual offices with her team’s outstanding customer service and fine tuned procedures is what is continuously repeated in all testimonials. It is these techniques that she is able to bring into your office and pass onto your team along with her desire to help the industry with the solutions to increase productivity and revenue.

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Damien Kropp

Business Development Manager

Damien is Lauren’s husband and has stuck by her through her entire Property Management and Real Estate journey.  She has finally worn him down and he has jumped onto the team as our BDM.  Damien is responsible for handling the Social Media Experience Real Strategix now offers and also our monthly membership service.  Damien has the skill set and marketing knowledge required to help Real Strategix grow.  Damien has put up with Lauren for 17 years, therefore, has the tolerance and patience to assist anyone who may be struggling and needs our guidance or assistance.  Damien is backup to the team and will be liaising with clients to continue to grow Real Strategix’s superior reputation.

Ruby Nicolia

Recruitment Manager and Property Management Associate

Ruby is not only the backbone of the business but also a Property Manager and has a passion for the industry. Ruby’s customer service skills are second to none. She prides herself on her attention to detail and efficiency and will not finish her work day until every last task, phone call or email has been actioned.

Ruby was one of Real Strategix first temps and has proven herself to be a dedicated team member and advocate for the Real Estate industry. Ruby has been with us for 3 years and is our Recruitment Manager and 2IC of all business operations.  We have many clients that will testify to the fact that if Ruby has a temp that has called in sick – she herself will actually go to that office and temp for the day so that the client is not let down where at all possible.

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