Managing Director and Consulting Manager
When it comes to Property Management systems, procedures and trust accounting, Lauren Kropp is at the forefront. Lauren has almost 20 years’ experience in all facets of Real Estate business operations.
Her understanding of Real Estate business operations ventures further than just managing people, properties and accounts. Lauren also excels in systems and procedural support. For three years she worked as a Product Manager for a leading trust account software company where she was a key player in the development, enhancement and marketing of its real estate program together with a subsequent role providing system support and national training for clients and their staff.
As the Membership and Business Development Consultant for the PPM Group she was resource, mentor and support for national members who had legislation and system difficulties and disputes. Lauren has a wealth of experience in the real estate industry, including property management, management rights, office administration, business and trust accounting, relief management, human resources, payroll, accounts receivable and payable, operations management and rent roll acquisitions.
Recruitment Manager and Property Management Associate
Ruby is not only the backbone of the business but also a Property Manager and has a passion for the industry. Ruby’s customer service skills are second to none. She prides herself in her attention to detail and efficiency and will not finish her work day until every last task, phone call or email has been actioned.
Ruby was one of Real Strategix first temps and has proven herself to be a dedicated team member and advocate for the Real Estate industry. Ruby is our QLD Recruitment Manager.
Accounts and HR Manager & Property Management Associate
Monique began with us 12 months ago as our senior routine inspection officer who was and still is responsible for training our junior staff and upcoming inspection officers. Her precision, friendliness and thorough routine inspections are what makes her shine above others as she demonstrates what is necessary to complete a legislative comprehensive report your landlords will appreciate. Monique has knowledge in Console, REI Master, REST, Property Tree and Property Me and can also assist your Property Management Department with PMA tasks including leasing, maintenance, invoicing, ECR’s and routine inspections. Monique has recently begun her new role with Real Strategix as Accounts and HR Manager and we are very excited to have her on board in a more permanent capacity.
Melissa is very passionate about Consulting and helping people. She finds a real sense of achievement assisting her clients with all aspects of Property Management. She has been known to sprinkle a little bit of fairy dust and enjoys giving property managers confidence and direction. We are yet to find an office that she is unable to fit into straight away and Melissa believes that the best way to help is the hands on approach, rolling up your sleeves and getting down to business. A little birdy told us that not only is she incredibly experienced and knowledgeable in the operational side of Property Management as well as the legislation but EXTREMELY fun to be around! We call our team members superheroes at Real Strategix and Melissa has a testimonial likening her to “superwoman”, a perfect fit for our team. You will not be disappointed if Melissa comes to assist you.
Barbara has had 14 years’ experience in Management Rights in both a family Permanent building and her own Holiday building and industry wide Permanent buildings. Prior to Management Rights, Barbara had a business in Management Consulting and Team Building in large organisations. Consultancies included two consultancies to the government of Taiwan in policy and training and development. Other clients ranged between large government organisations and small to medium sized businesses.
In the Management Rights field, Barbara discovered through personal experiences as a new owner of a holiday building, a big gap in support available for new managers. Specifically, in the area of systems and processes which when implemented make the business run to its optimum standard. Barbara now specialises in training and supporting new managers to help them in the confusing and sometimes difficult early days and until they’re settled in to the business.